Terms And Conditions

Services Provided

  • 1. NIROULAS AUTOMATIC CAR WASH & DETAILING STUDIO (referred to as "the Center") agrees to provide car washing services to the customer in accordance with the chosen package or service requested.
  • 2. The Center reserves the right to refuse service to any vehicle deemed unsuitable for washing due to condition, size, or other reasons that may pose a risk to our equipment or personnel.

Payment

  • 1. Payment for services rendered is due at the time of service unless otherwise agreed upon.
  • 2. We accept cash, credit/debit cards, and other agreed-upon payment methods. Prices are subject to change without notice.

Damage Liability

  • 1. While utmost care will be taken, the Center will not be liable for any damage to antennas, wipers, mirrors, or any other loosely attached or aftermarket parts.
  • 2. The customer acknowledges that the Center will not be responsible for any damage caused due to pre-existing conditions or loose/broken parts on the vehicle.

Lost or Stolen Items

  • 1. The Center is not responsible for any items lost, stolen, or damaged inside the vehicle during the car washing process.

Completion of Service

  • 1. The estimated time for service completion will be provided but may vary depending on the package selected and the condition of the vehicle.
  • 2. The customer agrees to collect the vehicle within a reasonable time after completion of the service. Additional storage charges may apply if the vehicle is not collected promptly.

Refund Policy

  • 1. Refunds will only be issued in the case of a service not rendered or if the customer is dissatisfied with the service provided.
  • 2. Refund requests must be made within 24 hours of the service and are subject to review by management.

Customer Responsibility

  • 1. The customer agrees to provide accurate information regarding the vehicle's condition, including any special instructions or concerns before the commencement of the service.
  • 2. It is the responsibility of the customer to remove any valuable items or belongings from the vehicle before handing it over for service.
  • 3. The customer is kindly requested to utilize the designated customer lounge area during the service period and refrain from engaging in conversation or interfering with the Service personnel. This measure ensures a safe and focused working environment for our team. Your cooperation in this regard is greatly appreciated.
  • 4. The customer acknowledges and agrees that the consumption of alcohol, tobacco, pan masala, or the act of chewing and spitting any such substances within the vehicle or in the service area's vicinity is strictly prohibited. Any violation of this policy may lead to immediate service termination without refund. Furthermore, the service provider reserves the right to take additional measures, including legal action, as deemed necessary under the jurisdictions of Jalpaiguri.

Safety and Conduct

  • 1. Any aggressive or abusive behavior towards the staff will result in the immediate termination of services and may involve legal action.

Modification of Terms

  • 1. The Center reserves the right to modify these terms and conditions without prior notice. Any changes will be effective immediately upon posting on the Center's website or premises.

By using our services, the customer agrees to abide by these terms and conditions.